How do I get a refund?

To request a refund for Cleaner One Pro, follow these steps below:
1. Go to findmyorder.com.
2. Log-in using the email address and the last four digits of your card you used for the purchase.
NOTE: You can also log in using the Order Number and the Password indicated on the Order Confirmation Email you received after purchasing.

  1. On the Order Details page, click Request a Return to request a refund for your Cleaner One Pro purchase.

How do I get a refund?

If you need further assistance, send a request at mac_support@trendmicro.com and kindly provide the activation key or order number of the subscription.

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