How do I cancel automatic renewal subscription for Cleaner One Pro?

Before You Start

First, identify where you purchased your subscription:

  • Apple App Store (macOS)
  • In-app purchase (Windows)
  • Online (Trend Micro Website)

Cancel via Apple App Store (macOS)

  1. Open the App Store on your Mac.
  2. Click your name in the bottom-left corner (sign in if needed).
  3. Select Account Settings (or View Information on some versions).
  4. Under Manage → Subscriptions, click Manage.
  5. Find your One Series subscription, then click Edit → Cancel Subscription and confirm.

Tip: You can also go to your profile → Subscriptions to access this page.

Cancel an Online Purchase or In-app Purchase (Windows)

  1. Sign in to your Trend Micro account
  2. Manage your subscription
    • Under the Licenses tab, find your active plan and click Manage Subscription.
  3. Start cancellation
    • Locate Cleaner One Pro Subscription and click Cancel Subscription.
    • A pop-up will explain what happens when auto-renew is turned off.
  4. Continue
    • Review the message and click Continue.
  5. Provide feedback
    • Complete the short form and click Submit.
  6. Confirm your choice
    • Select Stop Auto Renew to proceed, or Stay Subscribed to keep your plan active.

What Happens After You Cancel?

Your subscription will remain active until the end of your current billing period. After that, it will not renew, and access to features and protection will end.

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