Antivirus One for Mac

Works Perfectly. Had a glitch on my MBP and knew it was from downloading one of those stupid Adobe Flash updates without really examining it. Led me to buy this Virus software and through a VERY EASY and CLEAN interface, it found all 6 viruses! I checked on my Time machine backup and it found the virus on that external hard drive too. I couldn't figure out how to delete from Time Machine so I wrote tech support and they gave me easy instructions and they were very quick to respond. I was very surprised at how fast, easy and uncomplicated this process was. My only advice for the software company is to display the entire folder link that is infected in a display so I didn’t have to take a pic of the extended link with my camera and trace it back to infected files. Also maybe add a time frame to how long it will take to scan the external hard drive which is huge, might have given me better idea of how long it will take. Backup hard drives could take a few hours. Thanks for a great product. Clean, easy and simple.

Remote Trouble Shooting - Trend Micro. I was experience a problem where Antivirus One would find a virus, correct it, and the virus would occur again within a couple of days. We tried to remedy this problem with Trend Micro Support sending email instructions and the I the user carrying them out remotely. This was difficult, time consuming, and not very effective at best. I resisted remote trouble shooting initially but after days of trying the email method realized that remote trouble shooting was a better approach. We established a date and time remote trouble shooting would occur. After the experience I have no reservations with using remote troubleshooting through Trend Micro. It was performed in a professional manner. I was able to commute and observe the remote control of my system. I truly believe that this remote trouble shooting effort took only a fraction of the time it would have taken for a user to correct the problem using instructions through email communications. In addition to the correction, Trend Micro was able to extract files and obtain information that possibly will be incorporated in future software releases that will alleviate future problems. I would without hesitation use Trend Micro's remote trouble shooting if ever needed in the future.

Excellent Product and Customer Support. I have been using Antivirus One for almost a year and found it excellent in finding and cleaning viruses on my Mac. About a week ago I found that the customer service was also excellent. I had a virus that was not being detected with their software (it was later found to be a new varient of the Search Pulse Browser Hijacker). As soon as this problem was reported to customer support they went into action. They provided manual troubleshooting which I undertook. After several exchanges of emails with instructions and fixes the problem was resolved. Their customer support was above and beyond my expectations. Emails were responded within hours, questions were answer with clairifcation and understanding, even software tools were provided for further analysis. If I could give their product a rating of 6 stars I would do so. Antivirus One is one of the best investments I made for my system.

Works for me just fine. I have a 2015 MBP and steer clear of shady sites and downloads. I downloaded TMAV like 3 months ago… bought my MBP late 2015… and no viruses. Never used any other type of virus software before that. So… they definitely don’t “put” anything on your device in order to force you to pay. Your activity puts malware on your device. I’m sure it’ll happen to me at one point, but I’d be glad to pay to have it removed. I’m totally happy paying that $1.99 a month right now. I absolutely recommend the app and the other Trend Micro apps. I use a couple others. They’re simple to use, and I definitely trust my device w them. Great job, guys.

Wow, that actually worked! Ok I'm gonna be honest, I'm used to shady antivirus companies that don't do what's advertised and relentlessly batter their users with 'new deals.' When I installed this app to get rid of a browser hijacker, I honestly didn't expect much. But, after paying for the subscription (1.99/month, significantly cheaper than its alternatives) and allowing the app to do its thing, I found that my browser experience had returned to normal. Previously, 'Topic Search' and 'Search Marquis' had controlled my browsing experience and disallowed me from feeling safe whenever I logged onto Chrome. Thanks, Antivrus One. You guys are the real ones.