{"id":440,"date":"2020-11-05T01:41:52","date_gmt":"2020-11-05T01:41:52","guid":{"rendered":"https:\/\/cleanerone.trendmicro.com\/blog\/?p=440"},"modified":"2026-04-06T20:47:00","modified_gmt":"2026-04-06T20:47:00","slug":"how-do-i-cancel-automatic-renewal-subscription-for-cleaner-one-pro","status":"publish","type":"post","link":"https:\/\/cleanerone.trendmicro.com\/blog\/how-do-i-cancel-automatic-renewal-subscription-for-cleaner-one-pro\/","title":{"rendered":"How do I cancel automatic renewal subscription for Cleaner One Pro?"},"content":{"rendered":"<h3 data-section-id=\"5wulb0\" data-start=\"67\" data-end=\"89\">Before You Start<\/h3>\n<p data-start=\"90\" data-end=\"146\">First, identify where you purchased your subscription:<\/p>\n<ul data-start=\"147\" data-end=\"227\">\n<li data-section-id=\"klk424\" data-start=\"147\" data-end=\"174\">Apple App Store (macOS)<\/li>\n<li data-section-id=\"n0fdk8\" data-start=\"175\" data-end=\"194\">In-app purchase (Windows)<\/li>\n<li data-section-id=\"10gyzys\" data-start=\"195\" data-end=\"227\">Online (Trend Micro Website)<\/li>\n<\/ul>\n<h2 data-section-id=\"k69gmx\" data-start=\"234\" data-end=\"271\">Cancel via Apple App Store (macOS)<\/h2>\n<ol data-start=\"272\" data-end=\"613\">\n<li data-section-id=\"op732w\" data-start=\"272\" data-end=\"312\">Open the <strong data-start=\"284\" data-end=\"297\">App Store<\/strong> on your Mac.<\/li>\n<li data-section-id=\"1rhmz26\" data-start=\"313\" data-end=\"380\">Click your name in the bottom-left corner (sign in if needed).<\/li>\n<li data-section-id=\"xqembf\" data-start=\"381\" data-end=\"457\">Select <strong data-start=\"391\" data-end=\"411\">Account Settings<\/strong> (or <strong data-start=\"416\" data-end=\"436\">View Information<\/strong> on some versions).<\/li>\n<li data-section-id=\"m9j4d5\" data-start=\"458\" data-end=\"514\">Under <strong data-start=\"467\" data-end=\"493\">Manage \u2192 Subscriptions<\/strong>, click <strong data-start=\"501\" data-end=\"511\">Manage<\/strong>.<\/li>\n<li data-section-id=\"1ccl2f3\" data-start=\"515\" data-end=\"613\">Find your <strong data-start=\"528\" data-end=\"542\">One Series<\/strong> subscription, then click <strong data-start=\"568\" data-end=\"598\">Edit \u2192 Cancel Subscription<\/strong> and confirm.<\/li>\n<\/ol>\n<p data-start=\"615\" data-end=\"696\"><strong data-start=\"615\" data-end=\"623\">Tip:<\/strong> You can also go to your profile \u2192 <strong data-start=\"658\" data-end=\"675\">Subscriptions<\/strong> to access this page.<\/p>\n<h2 data-section-id=\"lswnm0\" data-start=\"703\" data-end=\"731\">Cancel an Online Purchase or In-app Purchase (Windows)<\/h2>\n<ol data-start=\"732\" data-end=\"1440\">\n<li data-section-id=\"10h067d\" data-start=\"732\" data-end=\"855\"><strong data-start=\"735\" data-end=\"746\">Sign in<\/strong> to your Trend Micro account\n<ul data-start=\"780\" data-end=\"855\">\n<li data-section-id=\"1wxj92o\" data-start=\"780\" data-end=\"855\">Go to <a href=\"https:\/\/account.trendmicro.com\" target=\"_blank\" rel=\"noopener\"><em data-start=\"788\" data-end=\"812\"><strong>My Trend Micro Account<\/strong><\/em><\/a> and log in with your email and password.<\/li>\n<\/ul>\n<\/li>\n<li data-section-id=\"e59sd\" data-start=\"857\" data-end=\"982\"><strong data-start=\"860\" data-end=\"888\">Manage your subscription<\/strong>\n<ul data-start=\"894\" data-end=\"982\">\n<li data-section-id=\"1spngfc\" data-start=\"894\" data-end=\"982\">Under the <strong data-start=\"906\" data-end=\"918\">Licenses<\/strong> tab, find your active plan and click <strong data-start=\"956\" data-end=\"979\">Manage Subscription<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li data-section-id=\"100kfav\" data-start=\"984\" data-end=\"1166\"><strong data-start=\"987\" data-end=\"1009\">Start cancellation<\/strong>\n<ul data-start=\"1015\" data-end=\"1166\">\n<li data-section-id=\"1lsduni\" data-start=\"1015\" data-end=\"1093\">Locate <strong data-start=\"1024\" data-end=\"1056\">Cleaner One Pro Subscription<\/strong> and click <strong data-start=\"1067\" data-end=\"1090\">Cancel Subscription<\/strong>.<\/li>\n<li data-section-id=\"1klw8s6\" data-start=\"1097\" data-end=\"1166\">A pop-up will explain what happens when auto-renew is turned off.<\/li>\n<\/ul>\n<\/li>\n<li data-section-id=\"q5fdyz\" data-start=\"1168\" data-end=\"1235\"><strong data-start=\"1171\" data-end=\"1183\">Continue<\/strong>\n<ul data-start=\"1189\" data-end=\"1235\">\n<li data-section-id=\"1vxicga\" data-start=\"1189\" data-end=\"1235\">Review the message and click <strong data-start=\"1220\" data-end=\"1232\">Continue<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li data-section-id=\"ahoa20\" data-start=\"1237\" data-end=\"1315\"><strong data-start=\"1240\" data-end=\"1260\">Provide feedback<\/strong>\n<ul data-start=\"1266\" data-end=\"1315\">\n<li data-section-id=\"bxrexv\" data-start=\"1266\" data-end=\"1315\">Complete the short form and click <strong data-start=\"1302\" data-end=\"1312\">Submit<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li data-section-id=\"sorok5\" data-start=\"1317\" data-end=\"1440\"><strong data-start=\"1320\" data-end=\"1343\">Confirm your choice<\/strong>\n<ul data-start=\"1349\" data-end=\"1440\">\n<li data-section-id=\"zsw5pr\" data-start=\"1349\" data-end=\"1440\">Select <strong data-start=\"1358\" data-end=\"1377\">Stop Auto Renew<\/strong> to proceed, or <strong data-start=\"1393\" data-end=\"1412\">Stay Subscribed<\/strong> to keep your plan active.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 data-section-id=\"13haqo\" data-start=\"1447\" data-end=\"1480\">What Happens After You Cancel?<\/h2>\n<p data-start=\"1481\" data-end=\"1644\">Your subscription will remain active until the end of your current billing period. After that, it will not renew, and access to features and protection will end.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before You Start First, identify where you purchased your subscription: Apple App Store (macOS) In-app purchase (Windows) Online (Trend Micro Website) Cancel via Apple App Store (macOS) Open the App Store on your Mac. Click your name in the bottom-left corner (sign in if needed). Select Account Settings (or View Information on some versions). Under Manage \u2192 Subscriptions, click Manage. Find your One Series subscription, then click Edit \u2192 Cancel Subscription and confirm. Tip: You can also go to your profile \u2192 Subscriptions to access this page. Cancel an Online Purchase or In-app Purchase (Windows) Sign in to your Trend <\/p>\n","protected":false},"author":1,"featured_media":446,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_locale":"en_US","_original_post":"https:\/\/cleanerone.trendmicro.com\/blog\/?p=440","footnotes":""},"categories":[87],"tags":[125,90,126,105],"class_list":["post-440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-faq","tag-cleaner-one-mac","tag-cleaner-one-pro-mac","tag-cleaner-one-subscription","tag-mac-cleaner","en-US","has_thumb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I cancel automatic renewal subscription for Cleaner One Pro? - Apple &amp; Microsoft News,Tutorials,Security Tips|Cleaner One Blog<\/title>\n<meta name=\"description\" content=\"To cancel automatic renewal for Cleaner One Pro, follow these steps below: 1. 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